Lansdowne, PA/ August 19, 2025

The William Penn School District is committed to helping families stay connected and engaged through ParentSquare, our district’s communication platform. To support families in learning how to use ParentSquare effectively, the district will be offering a series of virtual and in-person help desk sessions throughout the school year.

These sessions will give families an opportunity to ask questions, learn tips and tricks, and receive hands-on guidance with using ParentSquare.

Virtual Help Desk Sessions (via Microsoft Teams)

August

• Wednesday, August 20, 12:00 p.m. – 12:30 p.m.
• Monday, August 25, 5:30 p.m. – 6:00 p.m.
• Tuesday, August 26, 1:00 p.m. – 1:30 p.m.
• Thursday, August 28, 9:00 a.m. – 9:30 a.m.

September

• Tuesday, September 2, 6:00 p.m. – 6:30 p.m.
• Wednesday, September 10, 6:00 p.m. – 6:30 p.m.
• Wednesday, September 24, 6:30 p.m. – 7:00 p.m.

October

• Wednesday, October 1, 12:00 p.m. – 12:30 p.m.
• Wednesday, October 15, 6:00 p.m. – 6:30 p.m.

In-Person Help Desk Sessions

September

• Wednesday, September 10, 5:00 p.m. – 6:00 p.m.
• Wednesday, September 24, 5:30 p.m. – 6:30 p.m.

October

• Monday, October 20, 5:00 p.m. – 6:00 p.m.

All Virtual Helpdesk sessions can be accessed using this link.

ParentSquare Information at School Events

• Back-to-School Kickoff – ParentSquare information will be available at the Communications table on Wednesday, August 27, from 5:30 p.m. to 7 p.m. at Penn Wood Middle School
• Back-to-School Nights – There will be a ParentSquare information table at each school’s event.

Need More Help?
Families can also request assistance at any time by filling out this help form. Additional resources, tutorials, and FAQs are also available on the ParentSquare Help Page.