First View Service Alert: Route Tracking Issues in District Dashboard and Parent App
Lansdowne, PA – November 11, 2025
The district is currently experiencing an issue affecting route visibility and tracking in both the First View District Dashboard and Parent App.
- In the District Dashboard, some routes may appear duplicated or marked as canceled, even though GPS data and arrival times are still showing.
- In the Parent App, some users may notice that buses aren’t tracking on the map or it shows “no trips” and notifications aren’t being sent.
This issue appears to only be affecting locations where routes were updated in FOCUS starting on November 10, 2025.
Our team is actively working on a fix, which we expect to be in place by morning dispatch on November 12, 2025.