Lansdowne, PA – September 8, 2026
Staying connected with your child’s school is important throughout the school year, and ParentSquare is William Penn School District’s primary communication tool for families.
Through ParentSquare, families receive important district and school updates, emergency notifications, reminders, event information, school closures and schedule changes, and messages from teachers and staff. ParentSquare also allows families to receive information in their preferred language.
Make Sure You’re Connected
We encourage all parents and guardians to download the ParentSquare app and make sure they are receiving WPSD communications. You can also access ParentSquare from a web browser.
If you are not receiving messages, cannot access your account, or have questions about ParentSquare, please complete our ParentSquare Help Desk Request Form. Our team is happy to help!
Receive Messages in Your Preferred Language
ParentSquare makes it easy for families to receive school and district communications in the language they are most comfortable using. Messages sent through ParentSquare can be automatically translated into your preferred language.
To select or change your language in ParentSquare:
On the ParentSquare app:
- Tap the three-line menu in the upper left corner.
- Select Account and then Preferences.
- Select Language.
- Choose your preferred language.
On the ParentSquare website:
- Sign in to your ParentSquare account.
- Click your name in the upper right corner.
- Select My Account.
- Choose Notification Settings and select your preferred language.
- Once your language preference is selected, ParentSquare will automatically translate messages for you. You can change your preferred language at any time.
Need to Update Your Phone Number or Email Address?
It’s important that WPSD has your most current contact information.
You can review and request changes to your contact information in ParentSquare by going to My Account → Edit Account. However, making a change in ParentSquare does not directly update your information in the District’s eSchool student information system.
ParentSquare receives family contact information from eSchool, so if your phone number or email address has changed, please contact your child’s school to make sure your information is also updated in eSchool. This will help ensure that your correct information continues to sync with ParentSquare.
I Blocked ParentSquare. How Do I Start Receiving Messages Again?
If you previously blocked ParentSquare messages — even accidentally — you may need to unblock ParentSquare on your phone before you can begin receiving messages again.
- For text messages: Check your phone’s blocked contacts or spam settings and remove ParentSquare from your blocked list. You can also try replying START to 66458 to resume ParentSquare text notifications.
- For phone calls: Check your phone’s blocked numbers and make sure calls from ParentSquare are not being blocked or automatically sent to spam.
- For email: Check your spam or junk folder. If you find a ParentSquare email there, mark it as Not Spam/Junk and add the sender to your safe senders or contacts.
Still not receiving messages? Complete our ParentSquare Help Desk Request Form [LINK] and we can help troubleshoot the issue.
I Want Someone Else to Receive Messages
ParentSquare receives contact information for two family contacts per student from our student information system.
If you would like a different parent, guardian, or family contact to receive ParentSquare communications, please contact your child’s school. School staff can review the contacts listed for your student and make any needed changes in eSchool.
Please remember that adding or changing information directly in ParentSquare does not change your student’s official contact information in eSchool.
Stay Informed All Year Long
From everyday school news and classroom reminders to schedule changes and emergency notifications, ParentSquare helps keep WPSD families connected to their schools.
Take a few minutes to make sure your contact information is current, your ParentSquare account is active, your language preference is set, and you are receiving our messages.
Stay connected. Stay informed. Stay engaged with WPSD!
